Lead Front Desk Receptionist

Resto Hendra Tea · 📍 Canggu · Diposting 2026-10-10
FULL_TIME⭐ TERVERIFIKASI
Rp 18.000.000 – Rp 25.000.000 per month
Resto Hendra Tea is seeking a dynamic and professional Lead Front Desk Receptionist to join our team in Canggu. In this role, you will be the first point of contact for our guests, ensuring a warm and welcoming experience. The ideal candidate will have excellent communication skills, a strong sense of responsibility, and the ability to manage a team effectively.

📋 Tanggung Jawab Pekerjaan

Greet and assist guests upon arrival and departure, ensuring a positive and memorable experience.,Manage front desk operations, including check-in/check-out procedures, reservations, and guest inquiries.,Coordinate with various departments to ensure smooth guest services and resolve any issues promptly.,Maintain accurate and up-to-date guest records and documentation.,Handle cash transactions and manage the front desk budget.,Supervise and mentor junior receptionists, ensuring high standards of service and professionalism.,Assist in organizing and managing events and meetings at the property.

🎓 Kualifikasi & Syarat

Minimum of 3 years of experience in front desk receptionist roles, preferably in a hotel or hospitality environment.,Proven ability to work well under pressure and manage multiple tasks simultaneously.,Excellent communication and interpersonal skills, with the ability to handle difficult situations diplomatically.,Strong organizational and multitasking skills.,Fluency in English and Bahasa Indonesia is a must.,Knowledge of basic computer software and hospitality systems is a plus.,Valid ID and work permit for Indonesia.

🛠️ Keahlian

Customer service excellenceTeam leadership and managementProblem-solving and conflict resolutionAttention to detailTime managementBasic computer skills
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